In addition to the 18 completed goals (29%), 27 goals are highly likely to be completed (43.5%) and 17 goals require concentrated efforts to be completed on time (27.5%). The 2023 plan sets out 126 tasks, 102 of which have been completed, reaching a rate of 81%.
At the conference, reports and comments from leaders of ministries, localities and enterprises assessed the situation, highlighted achievements, results, shortcomings, limitations, bottlenecks, difficulties, and problems, shared good practices and lessons learned in digital transformation in the past; outlined key tasks and solutions and made proposals and recommendations for the coming time.
Notably, the Ministry of Public Security deployed a national database on population, connecting and sharing data with 15 ministries, branches, 63 localities, 4 businesses, serving more than 1.3 million people. billion lookup requests, 537 million information synchronizations. The effectiveness of population data mining has created convenience for people when performing public services.
Prime Minister Pham Minh Chinh emphasized the need to make breakthrough efforts and develop the digital economy on par with international and regional standards.
For example, the time for registering for medical examination and treatment has been reduced from 10 minutes to several hours to about 10 seconds; the time for receiving patients is estimated to be reduced by more than 1 hour compared to before; the waiting time for issuing Health Insurance cards for children under 6 years old has been shortened from 5 days to 2 days; the time for processing funeral benefits has been shortened from 10 days to 7 days.
The ordinary passport issuance service provided by the Ministry of Public Security has received over 2.15 million applications, including 1.98 million online applications, reaching a rate of over 95%. Passport will be sent to your home by public postal service. The residence notification service provided by the Ministry of Public Security has received 4,919,882 applications, including 4,912,994 online applications, reaching a rate of 99.9%.
Viettel has designed, built and operated the largest data center and cloud infrastructure in Vietnam, meeting international standards with a scale of 13 data centers and 60,000 m2 of floor space. Based on this infrastructure, Viettel has developed the first cloud computing ecosystem completely owned by Vietnamese people, not dependent on any country or partner. This is Viettel's big step towards a new revolution: universalizing cloud computing, with the mission that every person and every household will have a data storage facility on Viettel's cloud platform.
The Prime Minister clearly stated that the theme of digital transformation in 2024 is: Developing the digital economy with 4 pillars of information technology industry, digitalization of economic sectors, digital management, digital data - An important driving force for development. rapid and sustainable socio-economic development
In the field of education and training, previously, more than 1 million students participating in the high school exam and more than 660,000 candidates registering for admission had to manually enter information using admission forms, which took a lot of time and was prone to errors. leftover. In 2023, 94% of students registered online. Basic information has been synchronized and automatically filled in on the form, students do not need to re-enter data already in the national population database and specialized database.
As of December 2023, the number of electronic invoices received and processed by tax authorities is more than 5.5 billion invoices, of which more than 1.6 billion invoices have a code, nearly 4 billion invoices do not have a code. code. The Ministry of Finance continues to promote solutions to deploy electronic invoices initiated from cash registers for food and beverage services, preventing tax and budget loss. By December 2023, more than 36,400 businesses, households and individuals have registered to use electronic invoices with tax authority codes successfully created from cash registers, with the number of initial electronic invoices generated from the cash register is about 58 million bills.
The handling of administrative procedures in some localities has undergone groundbreaking changes. For example, in June 2023, Quang Ninh issued investment certificates to 2 investment projects of enterprises with a total investment capital of nearly 250 million USD in just 12 working hours from the time the investor submitted the application. online through the province's public service portal, shortening the time by 14 working days compared to regulations.
Sharing about how to popularize telecommunications infrastructure, the leader of Quang Ninh province said that Ninh province ranks first among localities with the best infrastructure in Vietnam; the rate of population covered by mobile phones is 100%.
With the inauguration of the BTS station broadcasting mobile information at Tran island, Ma Chau border control station, Thanh Lan island; construction of mobile broadcasting stations to cover mobile signal for 105 remote, isolated and extremely difficult villages, the whole Quang Ninh province no longer has areas with low mobile signal.
Emphasizing that if telecommunications coverage covers the entire Ha Long Bay, it will bring good effects, leaders of Quang Ninh province also said that the construction of broadcasting stations here is facing problems in the core heritage area according to UNESCO regulations. and regulations on forest land conversion.
However, Deputy Prime Minister Tran Luu Quang clarified that just because an area is recognized by UNESCO as a heritage does not mean we have to stop all construction activities. The Deputy Prime Minister requested the province to submit documents according to regulations to the competent authority; In the near future, the Government will also decentralize the authority to convert forest land, as in this case, to localities.
Hanoi is the first locality to issue a Resolution of the People's Council on the policy of applying zero fees when organizations and individuals submit documents online for 82 administrative procedures under the authority of the City People's Council.
Lao Cai issued a Resolution of the Provincial People's Council on preferential policies for civil servants and public employees specializing in information technology and digital transformation, applicable to civil servants and public employees working at provincial and district-level agencies with a support level of up to 150 million VND/person/time; training and treatment support with a support level of up to 5.4 million VND/person/month.
Leave no one behind
In his concluding remarks, Prime Minister Pham Minh Chinh affirmed that faster, more effective, sustainable, and comprehensive digital transformation, leaving no one behind, is one of the key and breakthrough tasks of the Government during this term.
The Prime Minister assessed that in 2023, national digital transformation will be promoted in a comprehensive and all-people direction, with practical results, contributing positively to the country's socio-economic development. The National Digital Data Year 2023 has created a basic foundation for creating and sharing data in state agencies, laying the foundation for the development of all three pillars (digital government, digital economy, digital society).
The Prime Minister emphasized 6 main results:
First, international assessments of Vietnam's digital transformation have achieved many positive results. Vietnam's Innovation Index in 2023 ranks 46/132, up 2 places compared to 2022, continuously maintaining in the group of 50 leading countries from 2018 to present (according to the World Intellectual Property Organization). WIPO). Vietnam's Postal Index in 2023 reaches level 6/10, up 1 level compared to 2021, ranking 38th (according to the World Postal Union).
Vietnam is the country with the fastest digital economic growth rate in Southeast Asia for two consecutive years (2022, 2023); e-commerce increased by 11%, digital tourism economy increased by 82%, digital payment increased by 19% (according to Google, Temasek). According to estimates of the Ministry of Information and Communications, the digital economy in 2023 contributed about 16.5% of GDP.
Second, the Year of National Digital Data achieved many important achievements. National and specialized databases are promoted to build, connect and share; creating convenience in providing online public services to people and businesses (residential management, business registration, insurance, electronic civil status...).
In particular, the national population database has been promoted, bringing practical results. Completed the issuance of 100% of chip-embedded ID cards to eligible citizens; issued over 70 million electronic identification accounts. The whole country promoted the use of the VneID application, integrating 2.2 million vehicle registration data, 10.2 million driver's license data, 16.8 million health insurance data. Currently, we are connecting, sharing, authenticating, and cleaning data with 15 ministries, branches, 63 localities, and 3 telecommunications enterprises; deployed 38/53 essential public services, helping to save over 2,500 billion VND annually.
Third, the work of perfecting institutions, mechanisms and policies to create a framework for national digital transformation has been actively and effectively implemented. The Government has submitted to the National Assembly for approval the Law on Electronic Transactions (amended), the Law on Telecommunications (amended), and the Law on Identification; the Government and the Prime Minister have issued 4 resolutions, 1 decree, 7 decisions, and 6 directives. 50/63 provinces and cities have issued policies on exemption and reduction of fees and charges for using online public services.
Fourth, the implementation of online public services has been promoted, bringing practical results, gradually building a professional, modern administration, serving people and businesses better and better. More than 11.2 million accounts and more than 35.4 million records submitted on the National Public Service Portal.
Fifth, digital infrastructure development has achieved many positive results. Nearly 80% of Vietnamese people use the internet. Currently, there is mobile coverage at 2,233/2,853 (accounting for 78%) signal concave points (the remaining 620 points will have to be completed in 2024). 5G mobile network testing is being carried out in more than 50 provinces and cities. Data centers continue to be built in both the public and private sectors; The Government has approved the National Data Center Construction Project, with 13 businesses building 45 data centers.
Sixth, network security and information security are increasingly valued. 65% of information systems are certified to protect information security at various levels. Nearly 4,800 government agency websites are evaluated and labeled with network trust.
The Prime Minister affirmed that the above results show that implementing digital transformation is a completely correct task, bringing very specific and practical results in the management and administration of the levels, sectors, localities and economic and social activities of people and businesses; thereby making an important contribution to rapid and sustainable socio-economic development.
On behalf of the Government leaders, the Prime Minister thanked, appreciated and warmly praised the efforts, efforts and results achieved, especially the drastic direction of the members of the National Committee; participation and close coordination of ministries, branches and localities; the efforts, joint companionship, and effective participation of technology enterprises; consensus, support, and active participation of people and businesses.
In addition to the achievements, the Prime Minister also acknowledged that there are still many shortcomings and limitations, such as: The construction and completion of the legal environment, mechanisms and policies are still slow compared to development requirements. The 18 goals of the National Digital Transformation Program require concentrated efforts to be completed on time. Many administrative procedures have not been cut or simplified; the method of measuring the proportion of the digital economy in GDP and the proportion of the digital economy in each sector has not been issued.
The quality of online public services is still low. The development of digital infrastructure still faces many difficulties and challenges. The work of ensuring security and safety of information systems, databases, and personal data protection still has many limitations and shortcomings. Digital human resources are both abundant and lacking, due to large-scale training, but quality is not guaranteed. Information, communication, and social consensus building to promote national digital transformation are not taken seriously in many places, and are formal and perfunctory.
Through implementing digital transformation in 2023, the Prime Minister learned 4 valuable lessons.
First, the participation with high determination of the entire political system. Grasping the actual situation, having flexible, timely and effective responses; directing and operating synchronously and flexibly, organizing and implementing resolutely, clearly identifying priorities, focus and key points.
Second, take people and businesses as the subjects and centers of national digital transformation, and enjoy the fruits of national digital transformation; transparency and increased participation of people and businesses.
Third, build and perfect the legal corridor on national digital transformation to meet practical requirements; direct and operate synchronously and flexibly, organize effective and drastic implementation, clearly identify priorities, focus and key points.
Fourth, always maintain discipline and order; promote decentralization and delegation of power, strengthen inspection and supervision; promote policy communication, contribute to creating social consensus, and strengthen people's trust.
Developing digital economy based on 4 pillars
The Prime Minister clearly stated that the theme of digital transformation in 2024 is: Developing the digital economy with 4 pillars of information technology industry, digitalization of economic sectors, digital management, digital data - An important driving force for development. rapid and sustainable socio-economic development.
From the 2024 theme, the Prime Minister clearly stated the guiding views.
Accordingly, we must always have innovative thinking, strategic vision, clear thinking, great determination, high efforts, drastic actions with scientific, practical and effective methods; stick closely to reality; inherit and further promote the achieved results. Vietnam needs to create further breakthroughs with a comprehensive, holistic perspective, leaving no one behind in the digital transformation process. Agencies and units... strongly apply science and technology, promote innovation, create motivation in the spirit of catching up, moving forward and striving for breakthroughs in digital economic development. on an international and regional level, contributing to building an independent and self-reliant economy associated with deep, substantive and effective international integration.
The Prime Minister requested that digital economic development must take digital knowledge and data as the main production factor, digital technology as the core driving force and modern digital infrastructure as an important foundation to accelerate the process of restructuring. restructuring the economy associated with innovating growth models and civilized and modern governance models to realize the country's aspirations of industrialization and modernization.
Digital transformation needs to promote initiative and creativity; mobilize all resources and participation of the entire political system, people and business community to develop the digital economy. Authorities develop mechanisms and policies to utilize all resources to strongly develop digital infrastructure, digital applications, and synchronous, modern, interconnected, and highly connected digital data as a basis. for the development of e-commerce, convenient digital services, high quality, and reasonable costs.
The development of the digital economy needs to be carried out in a comprehensive and holistic manner, but must prioritize quality over quantity; focusing on four main priorities: First, prioritize the development of the information technology and communications industry (this is the key industry, providing technology, products, services, solutions, and digital content for the development of the digital economy). Second, prioritize the digitalization of economic sectors associated with increasing social labor productivity, output, management, and innovation (this is the main front for the development of the digital economy, opening up new development space). Third, prioritize digital governance (ensuring the rapid and healthy development of the digital economy). Fourth, prioritize the development of digital data (a key production factor in the development of the digital economy).
"The traditional economic growth model requires capital, labor, and resources. Switching to developing a digital economy, we must have new capital (financial technology), new labor (smart robots, 3D printing, etc.), new resources (digital data, cloud computing, new technologies such as artificial intelligence, new ideas such as blockchain)," the Prime Minister analyzed.
The Prime Minister emphasized that ministries, branches and localities need to be more active, proactive, timely and effective in coordinating with the Ministry of Public Security to comprehensively, promptly and effectively exploit the national population database, serving to simplify administrative procedures, reduce input costs and travel time for people and businesses, contributing to building a "correct, sufficient, clean and livable" population database.
Always have innovative thinking and strategic vision in digital transformation
Promote digitalization of economic sectors
Basically agreeing with the proposals on key tasks and solutions in 2024 of the Ministry of Information and Communications and the statements and discussions, the Prime Minister requested the National Committee on Digital Transformation and the Steering Committee to digital transformation of ministries, branches and localities to urgently issue the 2024 digital transformation plan of the Committee, ministries, branches and localities and organize implementation with identified topics. Strengthen discipline, discipline, inspection, urging, and strict criticism of individuals and units that are slow and do not follow the plan. The activities of the Committee and the Steering Committees must be substantive, not formal or general.
Requesting to promote the building and completion of institutions and policy mechanisms for national digital transformation with the motto of one document regulating many documents, applying shortened orders and procedures, the Prime Minister assigned the Ministry of Information and Communications shall preside over and coordinate with relevant ministries and branches to research and develop legal documents on the digital technology industry, reporting to the Government to submit to the National Assembly in 2024.
The Ministry of Information and Communications amends and supplements a number of articles of Decree No. 73/2019/ND-CP of the Government regulating the management of investment in information technology applications using state budget capital; amends and supplements the Decree detailing the implementation of the Law on Electronic Transactions on digital signatures and signature certification services; develops a Decree guiding the Law on Telecommunications (amended); urgently completes and submits for promulgation Strategies on semiconductor microchip development, blockchain application, digital data, etc.
The Ministry of Information and Communications develops a mechanism to inspect, monitor, measure and evaluate the implementation of tasks of the National Digital Transformation Committee to urge the implementation process and remove difficulties and obstacles. , completed in the first quarter of 2024.
The Ministry of Planning and Investment shall preside over and coordinate with the Ministry of Information and Communications to promptly complete and promulgate a method for measuring the value-added contribution of the digital economy to economic growth in Vietnam.
The Ministry of Public Security researches and consults on the proposal to develop a Law on Personal Data Protection; to be completed in 2024.
The State Bank of Vietnam will soon complete and submit to the Government for promulgation a Decree stipulating a controlled testing mechanism for financial technology activities in the banking sector; completed in the second quarter of 2024.
The Ministry of Finance develops, promulgates and submits policies and regulations to promote the application of electronic invoices nationwide in all industries and fields, promoting the digitalization of tax and fee collection. fees, especially food and beverage services, gasoline, etc.
The Ministry of Justice shall preside over and coordinate with ministries and branches to develop a plan to handle 558 administrative procedures that have not been reduced or simplified according to 19 resolutions of the Government; to be completed in the first quarter of 2024.
Always have innovative thinking and strategic vision in digital transformation
To promote the digitalization of economic sectors, the Prime Minister requested the Deputy Prime Ministers in charge of industries and fields to organize thematic sessions of the National Digital Transformation Committee on digitalization of economic sectors with specific organizational time.
Specifically, the agricultural sector focuses on improving productivity, production efficiency, optimizing production processes, traceability, and reducing emissions; the processing and manufacturing industry focuses on digitalization, automation, and digital governance towards applying the smart factory model to improve production capacity and product competitiveness, reduce emissions, etc., and gradually participate in the global value chain.
The electricity and energy industry focuses on digital governance, such as smart grid systems, power system security, and for thermal power plants, reducing fuel consumption and emissions.
The construction industry focuses on increasing productivity (automation of construction processes); more effective project management (track work progress, plan and manage resources more effectively); design optimization (3D simulation and construction information management system); increased flexibility; reduce loss and waste; improve labor safety; Effective financial management...
The field of industrial park and export processing zone development focuses on promoting the application of technology and digital management to change production and business processes and environmental protection to improve performance and operational efficiency. reduce emissions, form green and ecological industrial parks. Held in the third quarter of 2024
The Prime Minister requested other sectors and fields to proactively propose organizing digital transformation conferences on an appropriate scale (such as education, health, transportation (logistics), resources and schools (such as carbon credit trading floors, green transformation), labor - invalids and social affairs, culture, sports and tourism...)
Regarding important tasks to strongly promote national digital transformation, the Prime Minister requested to improve the efficiency of implementing online public services, especially 53 essential public services, increase the rate of online file processing, digitize results, digitize files and reuse data.
The Prime Minister directed to promote the development of national digital infrastructure, focusing on building the National Data Center; urgently upgrade the national backbone to soon commercialize 5G in 2024 (digital infrastructure must come first); eliminate mobile signal depressions nationwide; strive for 100% of villages and hamlets to be provided with fiber optic cables... The authorities effectively deploy and develop digital platforms, digital applications, digital services, focus on developing and promoting the development of artificial intelligence platforms, virtual assistants, VNeID digital citizen applications, digital payment applications, electronic invoices, electronic contracts, personal digital signatures...
Units ensure information security, network security of information systems and databases; promptly fix security holes, information leaks and protect personal data. Promote extensive information dissemination to all levels of the population to raise awareness of national digital transformation, especially online public services, digital applications...; strengthen international cooperation in digital transformation, especially investment cooperation, technology transfer, attracting and training high-quality human resources.